I take on a few projects a year. Five questions tell us both whether yours is one.
What's happening now, what should be happening, and how you'll know it's fixed. A few sentences is enough.
In dollars, hours, or both. A rough number is fine.
A person, a team, or nobody. Nobody is a common answer.
What's been tried, and what stopped it.
List the reasons. Skip this one if nothing comes to mind.
So I know who to reply to.
I read every one and reply within a week. If it's not a fit, I'll say so and point you somewhere better if I can.